Legal

Privacy Policy

Effective 15 July 2026

Who controls the data

The Wedding Pics operates the service for couples. Couples choose what their guests upload and control gallery visibility, moderation and downloads. Contact us at privacy@thewedding.pics.

Information we process

Account information includes name, email, authentication records, event details and payment status. Guest content can include photos, videos, audio, messages, guest names and file metadata. We also retain security data such as hashed IP addresses, hashed user-agent values and abuse-attempt timestamps.

Why we use it

We process information to provide private albums, uploads, moderation, slideshows, exports, billing, fraud prevention, customer support and service reliability. We do not sell personal information or use wedding media to train public AI models.

Storage & retention

Media is stored in private object storage and accessed through expiring signed links. Event upload and storage periods follow the selected plan and are shown in the dashboard. Export links normally expire after 7 days. Security records are retained only as long as needed for abuse prevention. Couples can request account deletion from account settings.

Service providers & transfers

We use Cloudflare for hosting, security and object storage; Supabase for authentication and database services; and Stripe for payments. These providers process only the information needed to deliver their service and may process data outside the United Kingdom under appropriate transfer safeguards.

Your choices & rights

Couples can hide or delete uploads, disable guest access and download originals. You may request access, correction, deletion, restriction or portability by contacting us. Guests should identify the wedding event and upload so we can coordinate the request with the couple.

Cookies

We use essential cookies for signed-in sessions and short-lived, HttpOnly wedding-PIN access. We do not require advertising cookies. If optional analytics are introduced, they will be documented here and consent will be requested where required.